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TRACED Act Expands Reach and Impact of TCPA
Outbound dialing organizations that continue to rely on incomplete or publicly available data for their TCPA-compliance posture assumed significantly more risk with the enforcement of the TRACED Act.
Beyond mitigating compliance risks for telecommunications regulations (e.g., TCPA, CFPB’s Regulation F), we provide businesses with the most up-to-date customer information to ensure accurate and efficient outreach that improves their bottom lines.
Neustar provides unique consumer data intelligence to help some of the largest companies in the U.S. mitigate dialing compliance risk and drive outbound dialing efficiencies. Connecting the best data available helps identify whom to call, avoid compliance problems, and communicate efficiently.
Collectors that fail to adapt their outbound communications strategy to Regulation F’s seven-in-seven rule risk collapsing profit margins and provoking regulatory fines. Successful collections communications adopt a quality-over-quantity approach, targeting each consumer via the channel, time of day, day of week, and email or phone number they prefer.
Validate the identities of consumers making CCPA requests and reduce the risk of non-compliance due to orphaned accounts. As the industry leader in responsible identity management, Neustar helps top brands improve their CCPA compliance strategies by authoritatively linking offline data across disparate repositories and authenticating consumers making CCPA requests quickly and reliably.
Reduce compliance risk while quickly identifying and prioritizing the right telephone numbers for a given consumer.
Gain insights on the most contactable consumers, best time of day and day of week to contact each consumer, and the phone number that each consumer is most likely to answer.
Validate the identity of the consumer making the CCPA request, mitigating the risk of fraudsters obtaining sensitive consumer information.
Get a single, authoritative view of the consumer when servicing CCPA requests, reducing the risk of non-compliance due to orphaned accounts.
Outbound dialing organizations that continue to rely on incomplete or publicly available data for their TCPA-compliance posture assumed significantly more risk with the enforcement of the TRACED Act.
The California Consumer Privacy Act (CCPA) has wide-ranging implications outside of California. Avoid costly missteps.
Take control over a major challenge of TCPA compliance: the decay of your CRM data. Mitigate non-compliance risk when connecting with customers and increase your organization’s operational efficiency.
Healthcare organizations need to know instantly, and trust the veracity of, the identity of the person at the other end of every conversation. Explore best practices for managing consumer identity data across the organization.
The California Consumer Privacy Act (CCPA) transforms companies’ current operations into two novel risk vectors: fraudsters making CCPA requests to gain access to sensitive personal information, and confusion over merged and outdated records increases risk of non-compliance. Non-compliance invites fines, costly lawsuits, and brand reputation risk.
There’s no question that artificial intelligence and machine learning will influence the collections industry ...eventually. Learn why, for now, it’s better to focus on making the most of external data and approved tools.