How TRUSTID’s Pre-Answer Caller Authentication Works
The foundation for TRUSTID’s service is a real-time forensic analysis within the telephone network which concludes before calls are answered.
TRUSTID provides an ownership-based authentication token that allows call centers to identify trusted callers before answering.
This automatic, highly accurate approach lets call centers:
- Identify trusted callers for better, faster service
- Reduce operating costs
- Focus fraud-fighting efforts on unidentified callers