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How TRUSTID’s Pre-Answer Caller Authentication Works

The foundation for TRUSTID’s service is a real-time forensic analysis within the telephone network which concludes before calls are answered.

TRUSTID provides an ownership-based authentication token that allows call centers to identify trusted callers before answering.

This automatic, highly accurate approach lets call centers:

  • Identify trusted callers for better, faster service
  • Reduce operating costs
  • Focus fraud-fighting efforts on unidentified callers

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Identify trusted callers before they hear “Hello”.

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