Reduce average handle time, operational waste, and fraud risk by authenticating inbound callers.
Remove friction for legitimate consumers, and risk exposure for your business, by matching visitors’ digital and offline identities.
Reduce consumer friction and fraud with real-time intelligence on every phone you dial.
Authenticating your customers doesn’t have to be a burden. UBS improved their customer identification process, reduced costs, and increased customer satisfaction.
Watch this video to gain insight into how account takeover fraud occurs, and how "unstealable" device data from Neustar can help prevent it.
Most contact centers rely on knowledge-based questions to verify customer identity, a big mistake. Most of the answers are already on the dark web. Plus, customers hate the experience. Discover how USAA solves these problems with help from Neustar.