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White paper

Stop the SPAM Madness

Three Tips to Make Every Collections Phone Call Count

Research shows that customers prefer the phone when it comes to sensitive, high-value and complex issues.

However, with the rise of illegal robocalls and phone scams, customers hesitate to answer the phone if they don’t know who’s calling. Further, some calls from contact centers are mis-tagged as SPAM or even blocked – so the right party is never even reached.

Download the eBook to learn how collections agencies can overcome these issues and make every call count – all while complying with regulations:

  • Improve efficiencies
  • Increase profit margins
  • Contact consumers faster than competitors
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