Are Robocalls and Fraudsters Ruining Your Brand?
Seven Steps to Get Calls Answered and Restore Trust in the Phone
Neustar’s industry experts have developed a seven-step journey to help your organization achieve higher call answer rates, increase operational efficiency, and restore confidence with your customers.
- Step 1: Centralization
Prove your caller identity
- Step 2: Contact
Achieve higher right-party contact rates
- Step 3: Consistency
Display names and numbers accurately
- Step 4: Connection
Make sure calls are accurately assessed as legitimate
- Step 5: Certainty
Protect your brand from abuse by spoofers
- Step 6: Certification
Make sure your calls get answered
- Step 7: Context
Enhance the mobile call display and give customers a reason to pick up the phone
Download this new eBook to learn more about the seven steps you should take to get your organization’s calls answered.