The Role of STIR/SHAKEN and Tracebacks in Tackling Illegal Robocalls
The TRACED ACT and new FCC rules call on voice service providers to play a key role in protecting consumers from illegal robocalls by implementing STIR/SHAKEN and robust robocall mitigation, as well as responding to traceback requests.
The rollout of STIR/SHAKEN call authentication is well underway – by June 2021, providers must have the ability to mitigate illegal call spoofing by authenticating that the telephone number is authorized for use by the originator of the call. Meanwhile, the Industry Traceback Group (ITG) conducts over 200 tracebacks per month, implicating and often mitigating millions of illegal robocalls.
In this on-demand webinar, Josh Bercu, Vice President of Policy and Advocacy at USTelecom and Jonjie Sena, Sr Director of Product Marketing at Neustar discuss how STIR/SHAKEN and tracebacks work to battle robocalls.
You will learn:
- What is common about STIR/SHAKEN and tracebacks and how they differ
- How STIR/SHAKEN and tracebacks work together to tackle illegal robocalls
- What voice service providers need to do to be compliant with regulations on STIR/SHAKEN and tracebacks
- How legitimate call originators ensure their calls aren’t mislabeled as bad and blocked
- How tracebacks protect enterprises, in addition to callers
- What all of this means for the future of the consumer call experience
With the changing landscape in the fight against illegal robocalls, make sure you stay up-to-date on the latest regulations, standards and solutions.
View the recording and get the presentation slides today!