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Restoring Trust to the Phone

An Executive Broadcast with AT&T and Neustar

In today’s challenging and often remote environment, the phone is a critical communications channel. However, robocalling and call spoofing are damaging the reputation of that channel; 88 percent of business calls to consumers go unanswered because they don’t trust who’s on the other end of the line.

In this on-demand video from the Network Media Group, industry executives Linda Vandeloop (AT&T) and James Garvert (Neustar, Inc.) discuss updates on STIR/SHAKEN and the critical steps carriers should take to restore trust to the phone, including:

  • Vetting services
  • Robocall mitigation
  • Branded call display

Watch the video to learn how the industry is combating robocalls.


  • Linda Vandeloop, AVP External Affairs/Regulatory, AT&T
  • James Garvert, SVP and General Manager, Caller Identity, Neustar, Inc.
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