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Optimize Care with Better Member Identity

Boost engagement rates in your contact center operations.

Consumer-driven healthcare promises better member experiences, optimized Care models, and increased savings for employers and programs. These benefits rely on integrating authoritative identity and more universal data across the enterprise.

To deliver integrated and cohesive member experiences, increase program adherence, and lower the total cost of care, innovative healthcare organizations are increasing member engagement by delivering communications over the right channel, at the right time for each individual. These frictionless connections span across communication touchpoints, from digital channels to in-person interactions to phone calls.

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