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Better Identity Verification in a Scary World

Sharpen your understanding of how to resolve authentication securely without creating an obstacle to great CX.

One of the most insidious crimes targeting individuals and institutions is identity theft and fraud, and its total cost to consumers was $56 billion in 2020 alone.

Fraudsters have become very sophisticated at targeting call centers and online accounts, especially where security hasn’t kept pace with creative hackers.

Join this on-demand webinar, Identity Verification in a Scary World, hosted by Destination CRM, to learn about the range of customer authentication and identity verification technologies that help keep customers and institutions safe from fraud including how to instantly identify and authenticate inbound caller’s pre-answer and how to quickly flag interactions at high risk for digital fraud.

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