FCC Robocall Mitigation Database: Myths vs Facts

Clearing up Confusion around Compliance

The Federal Communications Commission (FCC) has mandated that Communications Service Providers (CSPs) certify what actions they’ve taken regarding STIR/SHAKEN and robocall mitigation in the Robocall Mitigation Database (RMDB).

To ensure compliance, as of September 28, 2021, all intermediate providers and terminating voice service providers are prohibited from accepting traffic from carriers not listed in the RMDB.

But, the ability to identify and block calls from carriers who have not registered in the database will be challenging. Carriers receiving calls must validate, in real-time, that the carrier that sent them the call is registered in the RMDB. However, the proper routing identifiers, such as the Operating Company Number (OCN) are not actually listed in the database.

To clarify what you do or don’t need to do, Neustar has identified the top four RMDB myths, provided some clarity around the mandate, and identified actions you can take to ensure compliance.

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