Tools to Get Calls Answered: Delegate SHAKEN End Entity Certificates vs. Centralized Database (CDB)

Get the Highest Attestation Level and Enable Rich Call Data (RCD)

It’s critical that enterprises get their calls to customers answered. One way to improve answer rates is by getting high attestation ratings for calls. Although the STIR/SHAKEN call authentication framework previously only enabled Communications Service Providers (CSPs) to authenticate calls, now enterprises can sign their own calls to ensure they get the highest attestation level they can, using Delegate SHAKEN End Entity Certificates.

You can also learn how Enterprise Certified Caller (ECC) can help.

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