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Neustar UltraDNS Customers Are Extremely Satisfied!

Neustar recently contracted with an independent organization to survey more than 3,000 Neustar UltraDNS customers to gauge their level of satisfaction with the performance, reliability, value, and features of UltraDNS. The results say it all!

9 out of 10 Completely Satisfied. 4 out of 5 Likely to Recommend.

Customer Feedback

Reliable and Easy to Use:

  • “Neustar's UltraDNS is easy to use, easy to manage, and reliable. We don't even worry about DNS now.”
  • “The product is easy to use and cost effective.”
  • “Breadth of services, easy to use interface, solid reporting, secure infrastructure and continuous improvements.”

Available:

  • “Neustar demonstrates 100% SLA and their DNS services are flawless.”
  • “Uptime is great and advanced DNS functions provide solutions other DNS hosts do not.”
  • “Great support and no outages!”

Support:

  • “The service has been reliable, the interface is simple and easy to use, and support has been solid the few times that we have required it.”
  • “Ease of use and support is quick to resolution when needed.”
  • “Very easy to make changes to my DNS and the support I have received in the past is superb.”
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