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Neustar UltraDNS Customers Are Extremely Satisfied!

Neustar recently contracted with an independent organization to survey more than 3,000 Neustar UltraDNS customers to gauge their level of satisfaction with the performance, reliability, value, and features of UltraDNS. The results say it all!

Nearly 9 out of 10 Satisfied. 4 out of 5 Likely to Recommend

Customer Feedback

Reliable and Easy to Use:

  • “Everything just works. Neustar’s UltraDNS is highly reliable and easy to use/implement.”
  • “It’s been a great service to date. Migrating to UltraDNS was an excellent experience — we felt very comfortable and confident in the move.”
  • “I’ve used many DNS providers over the last 20+ years, Neustar is by far the best and easiest to use.”

Available:

  • “No interruption in service which is critical to availability for customers.”
  • “It seems to work flawlessly, and I have no complaints.”
  • “Always available and the service is excellent for our customers.”

Support:

  • “Easy to use; world-class customer service and tech support.”
  • “The service has been very reliable and Support has been quick to respond and knowledgeable.”
  • “Tech support is always quick, knowledgeable and responsive.”
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