Prevent Healthcare Fraud While Reducing Member Friction
At least five million member records were exposed to fraudsters in 2017. Medical identity theft is growing 22% a year, faster than any other type of identity theft. In 2016, about one in every 4,700 member calls turned out to be fraudulent - 2.5x higher than the previous year.
But the costs aren't just monetary. Fraud can severely damage a brand's reputation, as members' trust erodes. Even worse, medical identity theft can cause delays in treatment, misdiagnosis, and inappropriate care: as the health data of the imposter is merged with the identity of the real patient, the inaccuracies could be life-threatening.
With your members' identity on the line, you can't afford to leave anything to chance.