Podcast: Optimizing Consumer Outreach & Reg F Compliance

More than ever, particularly with Regulation F limiting the number of contact attempts and communications to seven times per debt, per week, every contact must count. In this podcast Matt Wolk of Neustar and Jim Beck from MRS BPO discuss using unique behavioral intelligence through calls and emails to optimize outreach attempts and maintain RPC rates, all while complying with Reg F.

They also discuss the current state of the industry in the Reg F era and how they foresee operations changing because of this new dynamic.


This content was originally published by ACA International and is presented for educational, general reference, and informational purposes only.

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