STIR/SHAKEN FAQs for Enterprises
The new regulations that require Communications Service Providers (CSPs) to implement STIR/SHAKEN call authentication will impact enterprises – your legitimate outbound calls may be mistakenly blocked or tagged as spam! Learn what you can do about it, and how STIR/SHAKEN serves as a valuable input to current analytics approaches when it comes to inbound calls to contact centers.
Download the eBook to learn answers to top questions like:
- What is STIR/SHAKEN?
- Is there a difference between robocalls and spoofed calls?
- Why is STIR/SHAKEN the best way to stop illegal spoofing?
- How will STIR/SHAKEN impact legitimate use cases of call spoofing, such as displaying a toll-free call back number?
- What are the regulations that require STIR/SHAKEN?
- What types of calls does STIR/SHAKEN address? How will non-IP calls be handled?
- How are calls assessed with STIR/SHAKEN?
- What regions are using STIR/SHAKEN?
- How will consumers be impacted by STIR/SHAKEN?
- How does STIR/SHAKEN affect my outbound calls?
- How does STIR/SHAKEN affect my inbound calls?
- What solutions are available to help enterprises improve contact rates?