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STIR/SHAKEN FAQs for CSPs

The Federal Communications Commission (FCC) has issued so many reports and orders around STIR/SHAKEN and robocall mitigation, it's tough to know what steps you really need to take, and when, to stop robocalls and call spoofing, and restore trust to the phone. If you don't comply with the latest mandate to certify your actions in the Robocall Mitigation Database (RMDB), the consequences are severe. Beginning September 28, 2021, intermediate and terminating CSPs must block calls from service providers that are not listed in the database.

Neustar is an approved Certification Authority and co-author of the STIR certificate management standards. We play an integral role in the governance structure for STIR/SHAKEN and are at the forefront of the industry's quest to mitigate illegal robocalling and call spoofing.

Download the eBook to learn our experts’ answers to:

  1. What is STIR/SHAKEN?
  2. How does STIR/SHAKEN stop illegally spoofed calls?
  3. How do call regulations impact communication service providers?
  4. Why is STIR/SHAKEN the best solution to stop illegal caller ID spoofing?
  5. What types of calls does STIR/SHAKEN address? How will non-IP calls be handled?
  6. How are calls attested to with STIR/SHAKEN?
  7. How can a service provider implement STIR/SHAKEN if they only have traditional TDM , and not SIP ?
  8. What regions have adopted STIR/SHAKEN?
  9. What should service providers do to implement STIR/SHAKEN?
  10. What solutions are available to help service providers implement STIR/SHAKEN?
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