If you are a California resident, you have certain rights, pursuant to the California Consumer Privacy Act (the “CCPA”), regarding the collection, use, disclosure, and sale of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly with you (“personal information”). Below, we describe your CCPA rights and explain how to exercise those rights.
Under the CCPA, California residents have the right to be informed about what personal information Neustar is collecting about them and how we use and share that information. Neustar’s practices (in the offline and online environment) regarding the collection, use, disclosure and sale of personal information are described below.
Under the CCPA, California residents also have the right to make certain requests regarding how Neustar uses personal information about them as described below:
You may designate an authorized agent (as designated in the CCPA) to exercise these rights on your behalf. If you choose to do so, we may request confirmation from you or the agent to validate the agent relationship.
Please note that, depending on the nature of your request, we may need additional information to verify your identity including, without limitation, name, address, telephone number, and/or email addresses. We will use any information you submit only to fulfill your request.
Neustar is prohibited by law from treating you in a discriminatory fashion as a result of your election to exercise any rights you have under CCPA.
In calendar year 2020, we received and responded to consumer requests* as set forth in the table below.
|Request Type||Total Number of Requests||Number of Requests Complied with in Whole or in Part||Number of Requests Denied**||Number of Requests Abandoned***|
|Opt-out of Sale||234||193||18||23|
|Mean Number of Days for Substantive Response||2|
* Information provided reflects requests from U.S. consumers residing within and outside of California.
** Requests may have been denied if the consumer’s information was not in or could not be matched to a unique identity in our systems, we were unable to verify the consumer’s identity or an exception to compliance was applicable.
*** Some communications sent to Neustar’s dedicated privacy email and telephone number cannot be immediately identified as CCPA consumer requests, are unclear regarding what right is being exercised and/or require further information from, or actions to be taken by, the consumer. The number of requests identified as “abandoned” above are those where Neustar responded seeking further information or providing further instructions needed to process the request but no response was received from the consumer.
If you would like to know more about how Neustar processes Personal Information about your, please contact us via email or snail mail to the address below:
1906 Reston Metro Plaza
Reston, VA 20190