These Neustar Privacy Policies cover Neustar's Marketing, Risk, and Communications Solutions now owned by TransUnion. They do not cover Neustar Security Services, LLC (which is now an independent company) or any other products offered by another TransUnion company. You can find Neustar Security Services, LLC's privacy notice here.
Updated: December 1, 2021
Neustar uses personal information to support data-driven decision-making and deliver personalized content without sacrificing personal privacy. These "Highlights" summarize Neustar's privacy practices. You can learn more by clicking on the links below, and by reviewing the Neustar Privacy Statement and Privacy Principles.
Our Commitment – Privacy by Design
Personal Information: Types & Sources
Please click here for a chart summarizing the categories of data we get from different kinds of data sources.
Neustar may collect, use, and disclose various types of information, which, depending on the circumstances, may constitute Personal Information, including:
- PII (Personally Identifiable Information)
- CRM Data (Customer Relationship Management data)
- Pseudonymous IDs including information linked to DIIs (Device-Identified Information) such as Cookies, MAID (Mobile Advertising IDs), Statistical IDs, IP Addresses and other third-party identifiers, including TV identifiers, that do not, by themselves, identify a specific individual.
- Attribute Data
- Geolocation Data
- Log Data, including Internet Log Data and Event Data
Neustar collects this information from a wide variety of sources, both on and offline, such as:
- Publicly available data sources such as directory listings
- Reputable providers of licensed data derived from public and non-public sources
- Individuals, such as survey respondents, who affirmatively agree to the data uses
- Our customers, who provide their CRM Data for our use in connection with our services
- Information collected online via Pseudonymous IDs, including DIIs, Cookies, Mobile Advertising IDs or MAIDs, Statistical IDs, and other persistent third-party identifiers that do not, by themselves, identify a specific individual
- Match Partners, Coverage Partners, Rotators, and Cookie Sync Partners
- Log Data and other information created in the course of providing our products and services
Personal Information Collection, Use, and Disclosure
Please click here for a chart summarizing the categories of data use by categories of data.
Please click here for a chart summarizing the categories of data disclosure by categories of data.
Read our full Neustar Privacy Statement to learn more about the Personal Information we collect and how we use it:
- Data collected about Website Visitors
- Data Processed to Provide Neustar Products and Services
- Other Use and Disclosure of Personal Information
Cookies, Advertising IDs and Other Technologies
To learn more about how we use these technologies, read our full Privacy Statement click here:
Transparency and Choice; Privacy Choices
- You can also opt out of the use of Neustar services Cookies by using the Network Advertising Initiative (NAI) Consumer Opt-Out tool, the Digital Advertising Alliance (DAA) tool here, or the European Digital Advertising Alliance (EDAA) Opt-Out tool.
- You can learn more about online advertising and privacy at the DAA's website
We comply with opt-out requests by placing an "opt-out cookie" on your computer or device. Consequently, if you clear your Cookies on that computer or device, we will not be able to read our "opt-out cookie" and may resume collecting information from that computer or device for purposes of retargeting. Similarly, an opt-out request will not be effective on other browsers, computers, or devices you may use if you have not opted out while using that browser, computer, or device.
Please note Cookies are browser and device specific, so you must opt out on all of the browsers (e.g. Chrome, Safari) and devices (e.g. laptop, smartphones) you use.
Mobile Advertising IDs or MAIDs
You can opt-out of our use of Mobile Advertising IDs or MAIDs set by Android devices via the Neustar Choice Portal link in the Privacy Choices page on our website. Because Apple does not disclose their IDFA to users, we are not able to establish a block based on an Apple MAID (IDFA) in our system. In addition:
- Apple's iOS IDFA can be reset by the user at any time. Users can opt out of all remarketing by enabling a device setting called "Limit Ad Tracking" (LAT), which restricts advertisers from using the IDFA for behavioral advertising. You can learn how to limit ad tracking on your iOS device or to reset your IDFA here: IDFA Opt-Out.
- Similar to IDFA for Apple devices, Android devices pass the Google Advertising ID, which provides the same type of device-specific, unique, resettable ID for advertising as Apple IDFA or IFA. You can learn more about how identifiers on mobile devices are used for advertising and receive instruction for how to opt out of mobile advertising on the Google Privacy & Terms webpage.
Hashed eMail Addresses
We work with a variety of Match Partners and Coverage Partners who may provide Hashed eMail Addresses for use in connection with several of our services. You can opt-out of our use of your Hashed Email Addresses in connection with Neustar services by clicking on the Neustar Choice Portal link in the Privacy Choices page on our website. We will retain your email address on an internal "block" list to prevent its further use in connection with Neustar services.
If you use several email addresses, you must opt out for each one.
Online and Offline Data
You can choose to opt out of our use of Neustar’s Offline Data and Online Data for certain purposes. To do so, visit this our Privacy Choices page here. Please note that opting out of Neustar's processing of your data does not mean you will block online advertising altogether or see fewer ads. It simply means that the ads that you see will not be personalized for you. Ads may be served because they relate to the website you are visiting or to your current search, or they may just be randomly placed.
Your choice to use any of our opt-out tools will not affect ads placed by any other organization.
Neustar is a member of the Network Advertising Initiative ("NAI"), the Digital Advertising Alliance ("DAA") and the European Interactive Digital Advertising Alliance (“EDAA”) and adheres to each organization's Codes and Principles. You can also learn more about online advertising in general on the NAI website, which provides background information on participating companies and permits you to opt-out of receiving tailored online advertising from some or all of its members. For information about the DAA Self-Regulatory Program for Online Behavioral Advertising and to learn more about the Ad Choices icon, visit http://www.aboutads.info/ and http://youradchoices.com/.
You may learn more about our participation in the EDAA's program and online behavioral advertising at www.youronlinechoices.eu.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
While Neustar and its subsidiaries, (i.e., Administrative Services, LLC, Aggregate Knowledge, LLC., Data Solutions Services, LLC, MarketShare Holdings, Inc., Neustar Information Services, Inc. and Neustar, Inc. collectively "Neustar") no longer rely on EU-U.S. and Swiss-U.S. Privacy Shield as a lawful basis for international transfers of personal data from EEA and Switzerland to the U.S., Neustar and its subsidiaries remain certified under both EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the US. Department of Commerce regarding the collection, use and retention of personal data transferred from the EEA, the UK and Switzerland to the United States, respectively (“Privacy Shields”).
In compliance with the Privacy Shield Principles, Neustar commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Neustar at:
1906 Reston Metro Plaza
Reston, VA 20190
If you do not receive a timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please visit Privacy Shield Dispute Resolution. The services of JAMS are provided at no cost to you.
Neustar is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). Neustar remains responsible for any of your personal information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf. Under certain conditions, more fully described on the Privacy Shield website here, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
The Fine Print
Click here to read our full Privacy Statement and to learn more about our approach to children's privacy, data security, disclosures required by law or for other purposes, your rights under European data protection law, and your privacy rights under California law.
Our privacy practices and policies may be updated from time to time. We will post a notice regarding material changes on our web site.
Questions? Comments? Contact Us
1906 Reston Metro Plaza
Reston, VA 20190
Collection Certification complaints or concerns: If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield.
Data Protection Officer:
1906 Reston Metro Plaza
Reston, VA 20190
Neustar GmbH (Germany)
Große Bleichen 1-3