Spend less time interrogating customers and more time delighting them. Reduce fraud losses 20% by separating legitimate interactions from potential fraud.
If you don't know whom you can trust in remote interactions, you risk frustrating loyal customers while losing millions of dollars to fraud. Identify and authenticate who is on the other end of every interaction accurately and seamlessly. Understand if a device or interaction is at high risk for common fraud tactics.
Complete a trust assessment before callers hear "hello" to improve customer experience, reduce fraud, and increase operational efficiency.
Verify consumers for a seamless experience while spotting and stopping fraudsters via trusted identity resolution.
Sort users intelligently and reliably into high- and low-risk buckets with unhackable insight.
Instantly identify and authenticate inbound callers pre-answer to improve customer experience, mitigate fraud risk and reduce average handle times.
Reduce account takeover fraud associated with one-time passcodes via real-time intelligence on a phone’s risk level for SIM card swap, unauthorized number reassignment, or call forwarding.
Understand whether the consumer’s identity links to their device to flag possible fraud while allowing legitimate transactions through faster.
Powerful IP geolocation and VPN/proxy decisioning data to help you identify and block fraudulent transactions, deliver OTT and streaming media and ensure compliance with licensing and regulatory mandates.
Assess the trustworthiness of IP addresses and identify human vs. non-human (bot/server) traffic to prevent malicious online activity.
Forrester Consulting interviewed customers across various verticals who have implemented Neustar Fraud and Authentication solutions. The result of this Total Economic Impact™ analysis is an ROI calculator you can use to understand the potential impact of Neustar Fraud and Authentication solutions on your organization’s bottom line.
Consumers won’t stay safe and happy if you can’t identify and authenticate them reliably. Learn how to block fraudsters while letting through consumers faster with "unhackable" device data from Neustar.
Fraudsters love "standard” contact center authentication methods. Customers hate it. Instead, identify and authenticate callers before they hear “Hello,” and stop fraudsters from reaching your IVR and agents.
Your authentication solution could be authenticating visitors who are not rightful account holders. Read why this happens and how to reduce fraud risk and false positives.
This Forrester Consulting Thought Leadership Paper Commissioned by Neustar explores why firms that employ a combination of offline, online and device-based identity-verification capabilities see differentiated success.
Forrester’s Total Economic Impact™ framework found that an investment in Neustar Fraud and Authentication Solutions reduces digital identity fraud by 20%, delivers an ROI of 144%, and pays for itself in three months.