Secure Trust Across Channels and Deliver Seamless Experiences for Consumers
Spend less time interrogating customers and more time delighting them. Reduce fraud losses 20% by separating legitimate interactions from potential fraud.
If you don't know whom you can trust in remote interactions, you risk frustrating loyal customers while losing millions of dollars to fraud. Identify and authenticate who is on the other end of every interaction accurately and seamlessly. Understand if a device or interaction is at high risk for common fraud tactics.
Assess Caller Risk Before They Reach Your IVR or an Agent
Complete a trust assessment before callers hear "hello" to improve customer experience, reduce fraud, and increase operational efficiency.
Identify inbound callers and fill in CRM gaps in real-time to better route calls
Detect phones showing risk signals, such as virtual calls or call spoofing
Reduce average handle time (AHT) by 20 to 70 seconds per inbound call
Reduce Consumer Friction
Verify consumers for a seamless experience while spotting and stopping fraudsters via trusted identity resolution.
Improve the customer experience by reducing onerous identity checks
Minimize risk exposure while driving down false positives
Give customers a friction-right experience while putting additional verification steps in place for high-risk transactions
Quickly Flag Interactions at High Risk for Digital Fraud
Sort users intelligently and reliably into high- and low-risk buckets with unhackable insight.
Link online, offline and device-based data to authenticate the individual behind the device quickly and reliably
Understand if a device or interaction is at high risk for common fraud tactics
Mitigate exposure to common vulnerabilities in fraud checks that rely on limited data or linkage verifications
Instantly identify and authenticate inbound callers pre-answer to improve customer experience, mitigate fraud risk and reduce average handle times.
Powerful IP geolocation and VPN/proxy decisioning data to help you identify and block fraudulent transactions, deliver OTT and streaming media and ensure compliance with licensing and regulatory mandates.
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Effective December 1, 2021, Neustar, Inc. ("Neustar") is a TransUnion company. Together with TransUnion, Neustar’s Marketing, Risk, and Communications data-oriented businesses will be enhanced to facilitate global commerce by enabling safer and more personalized online experiences for consumers and businesses.
Neustar’s former security business, Security Services, LLC (“Security Services”), was not a part of the TransUnion acquisition. Effective December 1, 2021, Security Services is officially a Golden Gate Capital and GIC portfolio company (together "Golden Gate Capital"). As a part of Golden Gate Capital, Security Services will continue to accelerate its leadership position in cloud-oriented security solutions.
You may click here to view the official announcement: TransUnion Accelerates Growth of Identity-Based Solutions with Agreement to Acquire Neustar for $3.1 Billion – Neustar and Security Solutions are no longer affiliated companies. For additional information related to Security Solutions information and content within this website, please click here to review our website legal disclosure.