Meet Neustar at in the Exhibit Hall at EUCI's Utility Collections in this New Age event July 28th.
Must Attend Presentation and Panel Session:
How an Identity Driven Call Center Improves the Customer Experience and Reduces Operational Costs Especially During a Pandemic At the heart of customer interaction is establishing correct identity —
Description: get it wrong and everything else will be wrong. In this presentation, learn how current and accurate customer identity data can help utilities increase IVR containment, reduce costs for inbound and outbound calls, all while improving the customer experience during these difficult times.
Presented by: Mitchell Young, VP Risk Solution Sales, Neustar
Description: This interactive panel will respond to inquiries from the audience on how technology, agency management and more will continue to improve credit and collections during these difficult times. Conference attendees are encouraged to ask as many questions as possible of our panel of experts to learn about what could work best for your utility.
Erick J. Piper, Vice President, Allied Solutions
Mitchell Young, VP Risk Solution Sales, Neustar