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February 7th, 2018

Not All Companies Are Tech Companies. Right?

Company A has been in business for decades.  They’re very successful in their line of work, which includes designing, manufacturing and selling custom, 1 of a kind thing-a-ma-jigs that support various industries. When you first approach the building, it appears similar to any other industrial or flex space found in any city or suburban industrial center.  When you walk through the front door, you’ll see the expected reception area, administrative offices, perhaps even an employee lounge. 

Looking around the factory, you see machines and equipment for moving materials; fabrication; assembly; welding; packaging; shipping.  In fact, the entire setting is so inconspicuous, the backdrop could be a stand-alone building, or a store located in a strip mall.

Now ask yourself: does this sound like a technology company? 

Sure, there are a few computers scattered around, some controlling the manufacturing machines, some in the administrative offices, but there are no server rooms or data centers. But there are programmers writing software, employees passionately playing foosball, and sprawling whiteboards that have unintelligible writing, resembling hieroglyphics. The employees wear coveralls and work boots, not shorts and flip-flops. 

There is no possible way the company could be a technology company, right?

Wrong! In today’s world, every company is a technology company. Make a quick assessment of how your back office functions.  Does your organization use computers to process orders, payroll, accounts payable, accounts receivable, store proprietary designs, have a customer relations management system, bank online, have a website?  If so, then you are a technology company that happens to also perform additional specialties.

Case in point, “Is this a technology company?” was the question former Domino’s Pizza CEO Patrick Doyle asked shortly after taking over the famous pizza company.  What Mr. Doyle realized was Domino’s was a technology company that made pizza, not a pizza company that used technology.  This question is often cited as being the catalyst that started the well-documented turnaround at Domino’s.

Now make another quick assessment: if you couldn’t use technology in your business because you’ve been infected with ransomware or a virus, or if your proprietary data was breached, how much would that impact your day-to-day operations?  What would that impact cost in terms of productivity, potential customers, and real dollars? 

Between the capital expenditures on the computers, software, and talent, you’ve wisely decided to be competitive. But without the proper protection in place, all of your hard work could go up in smoke. That’s why it’s a smart business decision to take the appropriate steps to protect those assets and mitigate risks on a regular basis.   

Here are three actionable steps that we suggest taking:  

Conducting regular network risk assessments;

Upgrading your infrastructure protection from Denial of Service attacks and malware infection;

Establishing a business continuity plan, just in case your network goes down.

Remember, whether your business deals primarily in hospitality or widgets, you’re a technology-driven company, and you need to ensure that your digital assets are protected accordingly. The Neustar Professional Services team offers more than 20 years of experience conducting holistic tests to make sure that your company is adequately prepared to meet today’s expansive threat landscape.

Find out how we can help you today.

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