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February 14th, 2014

It’s Happy Valentine’s (and Every Day) for Neustar Customer Funky Pigeon

Some 150 million heartfelt cards will go out today, making Valentine’s Day the second most popular card-sending day after Christmas. Many will come from Funky Pigeon, a UK online retailer. With so much revenue on the line, the company takes no chances: it teams up with Neustar to protect website performance.

“As one of Europe’s largest sellers of personalized printed cards and gifts, we are 100% dependent on online revenues,” said John Symonds, IT Services Manager, “particularly over the crucial annual peaks in trade: Christmas, Valentine’s Day, Mother’s Day and Father’s Day. There’s no room for slow page loads or site outages in this market.”

vday It’s Happy Valentine’s (and Every Day) for Neustar Customer Funky Pigeon

“We protect our visitors’ journey and assure performance.”

To guarantee smooth performance from their website and mobile apps, Funky Pigeon uses Neustar website monitoring.  John’s team gets instant alerts so they can find and fix site issues.  To optimize performance, Funky Pigeon takes advantage of Neustar load testing, which tests the site’s capacity to handle seasonal traffic and points to improvements in the customer experience.

Meanwhile, we’re helping this customer fight DDoS pirates…

When this ecommerce firm was hit by a DDoS attacker—who called himself Blackbeard, after the infamous pirate—it teamed up with Neustar to fight back. 

View more Neustar customer success stories.

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