"TCPA Compliance" Articles

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Transforming the Contact Center to Reach More Customers

Jason Masini
by Jason Masini September 4th, 2018
Transforming the Contact Center to Reach More Customers

For contact centers to maximize operational efficiency, they need to optimize their outbound dialing while also combating call blocking. Ensuring you’re working off the latest customer intelligence data and having features like branded caller ID can go a long way to having more consumers answer the phone. Read Full Article

Neustar Wins 2018 CODiE Award for Best CRM Solution

Jason Masini
by Jason Masini June 15th, 2018
Neustar Wins 2018 CODiE Award for Best CRM Solution

The SIIA named Neustar Verification for TCPA with Visualization as the winner of the 2018 CODiE Award for Best Customer Relationship Management Solution. Neustar proudly accepted the prestigious industry honor at the Awards Ceremony in San Francisco on June 12. Read Full Article

Data Decay Is the Enemy of Every Call Center

Tom Nowaczyk
by Tom Nowaczyk January 22nd, 2018
Data Decay Is the Enemy of Every Call Center

Steering clear of violating TCPA regulations should be the goal of every call center that reaches out to consumers. Lawsuits can climb into the millions. Using accurate consumer contact information that is proactively updated through a third party can go a long way to staying in compliance. Read Full Article

Contacting Your Customers Could Cost You Millions

Tom Nowaczyk
by Tom Nowaczyk November 28th, 2017
Contacting Your Customers Could Cost You Millions

In 2016, TCPA litigation rose by 31% from the previous year. Companies need to make sure they don’t commit unintentional violations when reaching out to consumers. With better identity resolution, you can significantly mitigate your risk. Read Full Article

CODiE Awards Names Neustar's TCPA Solution a Finalist

Jason Masini
by Jason Masini June 21st, 2017
CODiE Awards Names Neustar's TCPA Solution a Finalist

Neustar's industry-leading Verification for TCPA Compliance just received a fantastic honor, getting named a finalist in the category of “Best Compliance Solution”. Winners will be announced on July 25 in San Francisco. Read Full Article