CFPB’s Proposed Rules Would Spur Collections Organizations To Greater Data Accuracy And Insights
The CFPB's proposed rule-limiting Collections organizations to seven calls per week-will usher in a new era of efficiency. Find out ...
Technology Meets Collections at Debt Connection Symposium 2019
Artificial Intelligence offers contact centers in Collections organizations great promise, but for now the smart money's on Neustar's proven solutions.
How Insurers Can Balance Identity Resolution with Customer Experience
Pindrop recently held an insurance industry roundtable where many of the topics of interest to participants resonate with Neustar’s 2019 ...
Authentication: The Key to Improving Citizen Experience and Reducing Fraud in Agency Call Centers
Federal agencies walk a narrow balancing act in their missions to serve citizens. They have to minimize fraud and, increasingly ...
Rethinking the Caller Authentication Journey
Neustar’s ownership-factor authentication model is a customer-centric, secure alternative to outdated, and potentially harmful, KBA.