"Fraud Detection" Articles

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Tools Financial Institutions Need to Mitigate Account Takeover & Account Origination Fraud

Adam Russell
by Adam Russell December 14th, 2018
Tools Financial Institutions Need to Mitigate Account Takeover & Account Origination Fraud

Learn how FIs are managing current and future account takeover and account origination fraud threats with a multilayered approach, without friction for legitimate customers. Read Full Article

Reducing Friction and False Positives: How to Let the Good Customers In and Keep the Bad Guys Out

Bob McKay
by Bob McKay November 20th, 2018
Reducing Friction and False Positives: How to Let the Good Customers In and Keep the Bad Guys Out

To protect their bottom line, companies need to protect against fraud. But it’s also important not to decline legitimate transactions from valuable customers or risk losing them to a competitor. Having a robust identity solution is the answer. Read Full Article

Financial Execs Reveal What's Keeping Them Up at Night

Jason Lord
by Jason Lord October 23rd, 2018
Financial Execs Reveal What's Keeping Them Up at Night

In a survey of senior-level executives from banks, credit unions and non-bank lenders, more than half say mitigating fraud is a priority. Learn how Neustar’s customer identity intelligence data can decrease risk without increasing friction. Read Full Article

Learn a Better Way to Prevent Fraud and Deliver Seamless Customer Interactions

Bob McKay
by Bob McKay October 18th, 2018
Learn a Better Way to Prevent Fraud and Deliver Seamless Customer Interactions

Knowledge-based authentication is a common tool for lenders, but is notoriously cumbersome for consumers and vulnerable to fraudsters. A multi-layered approach using unique and refreshed digital, offline and device-identity data is far more effective at delivering a frictionless customer experience. Read Full Article

Transforming the Contact Center to Reach More Customers

Jason Masini
by Jason Masini September 4th, 2018
Transforming the Contact Center to Reach More Customers

For contact centers to maximize operational efficiency, they need to optimize their outbound dialing while also combating call blocking. Ensuring you’re working off the latest customer intelligence data and having features like branded caller ID can go a long way to having more consumers answer the phone. Read Full Article