Fraud Detection Posts
Anonymous Interactions: The Threat And Power of Consumer Devices in the Digital Marketplace
Many means for confirming identities and fighting fraud online are no longer effective. So, what is the path forward for ...
STIR/SHAKEN Is a Trust Signal, Not a Panacea
STIR/SHAKEN can help establish inbound callers' authenticity, but contact centers still need a complete inbound caller authentication solution.
Not All Greens Are Created Equal
Assuming all phone-based authentication solutions return similar results increases risk of fraud and impacts customer experience and operational efficiency.
The Data Layer for Fraud: A Better Mousetrap
Fraudsters exploit a remarkable range of tools to target our businesses. Stay ahead of the curve. Invest in building out ...
If you can spot a scam, you can stop a scam
I recently came across a simple, yet powerful quote on how to stop fraud. In the article, “How to avoid ...