"Communication Service Providers" Articles

Canadian Telecom Summit Highlights: Delivering Better Customer Experiences

Jonjie Sena
by Jonjie Sena June 15th, 2018
Canadian Telecom Summit Highlights: Delivering Better Customer Experiences

Some great insights were shared during the 3-day summit in Toronto, with sessions that deeply connected to Neustar’s goal of restoring trusted communications and customer engagement over the phone in an era where robocalling and scams are rampant. Read Full Article

Verizon, Neustar Team Up to Tackle Illegal Robocalling

Holly O’Hora
by Holly O’Hora April 16th, 2018
Verizon, Neustar Team Up to Tackle Illegal Robocalling

Verizon has announced a new SPAM alert feature for their landline subscribers that should cut down on the soaring amount of illegal robocalling. The Neustar Robocall Mitigation solution gives Verizon the ability the identify robo-callers by using near real-time analytics. Read Full Article

MWC18 Highlights: Identity Underpins the Mobile Experience

Jonjie Sena
by Jonjie Sena March 27th, 2018
MWC18 Highlights: Identity Underpins the Mobile Experience

Mobile World Congress in the largest event in the telecommunications industry, bringing together the brightest minds along with the latest in technological innovations in the mobile customer experience. This year, identity was a major point of emphasis. Read Full Article

Top 3 Things You Need to Know About the New FCC Rules for Call Blocking

Holly O’Hora
by Holly O’Hora January 30th, 2018
Top 3 Things You Need to Know About the New FCC Rules for Call Blocking

Listen to a recording of our webinar, “Eradicating Robocalls with Regulations, Standards & Solutions” to learn all about what the FCC rules allowing communications service providers to proactively block suspected illegal calls and how it might impact your business. Read Full Article

Is This the End for Illegal Robocalling? New FCC Rules on Call Blocking

Holly O’Hora
by Holly O’Hora December 7th, 2017
Is This the End for Illegal Robocalling? New FCC Rules on Call Blocking

In an effort to answer the stream of complaints related to unsolicited robocalls, the FCC is allowing service providers to block suspected illegals calls. This should help restore consumer confidence that if they receive a call from an unknown number, it’s for legitimate business reasons. Read Full Article