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call spoofing Posts

July 12th, 2021

Analysys Mason Report Highlights Revenue Opportunities for Carriers Offering Branded Call Solutions

By leveraging branded calling solutions, carriers can solve their enterprise customers' most demanding phone fraud problems, while creating new revenue ...

February 25th, 2021

Robocall Mitigation: No Longer Optional

CSPs must take a complementary approach, including STIR/SHAKEN call authentication, robocall mitigation solutions, and tracebacks to restore trust in a ...

February 18th, 2021

HRPG Issues Best Practices to Safeguard Hospitals

The onslaught of COVID-related call spoofing has been unprecedented. The HRPG has issued best practices to help protect hospitals and ...

January 5th, 2021

STIR/SHAKEN Best Practice: How to Evaluate STIR/SHAKEN Attestations

Calls with A-level attestation can still pose fraud risk. Enterprise contact centers need more ways to authenticate callers safely and ...

October 21st, 2020

Consumer Fraud in the Age of COVID-19

Regulatory agencies, government, CSPs, and businesses are working together to combat the scourge of COVID robocalling, call spoofing, and fraud ...

April 24th, 2020

Untapped Contact Center Technology Opportunities

Consumers expect ease, efficiency, and security from their phone interactions with brands. To deliver, contact centers need new technologies.

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