How Consumer Preference Will Shape the Future of Collections
Knowing consumers’ communication preferences affects collection rates and collections firms’ long-term viability in a changing environment.
Four Steps to Placing Efficient Outbound Calls Under the CFPB’s Regulation F
Regulation F turns legacy challenges to outbound calls into significant threats to collectors. Learn how collectors can reach consumers more ...
Don’t Overlook Inbound Calling in Collections
Collections organizations that prioritize routing inbound calls quickly and serving consumers more efficiently will speed up payment resolution.
Why Channel Optimization Means Rethinking Your Relationship with Consumers
An omnichannel strategy that incorporates smart data insights and behavior intelligence can help collectors improve efficiency and effectiveness.
MRS Partners With Neustar
Neustar’s revolutionary technology offers exciting analytical data that benefits MRS's clients and customers.