Tom Pageler

Tom Pageler serves as Chief Risk Officer (CRO) and Chief Security Officer (CSO) at Neustar, Inc. Prior to this role, he served as Chief Risk Officer and Chief Information Security Officer at DocuSign. Tom has more than 15 years of experience in security and risk management. Prior to DocuSign, Tom served as the Deputy CISO for JPMorgan Chase where he led cyber-security, fraud prevention, and protective intelligence. Prior to his role at JPMorgan Chase, Tom was the Head of Risk Assessments and Director of Emerging Risk and Fraud Control for Visa. While at Visa he helped to launch the Payment Card Industry Security Standards Council (PCI SSC) and remained on The PCI SSC Board of Advisors during his time at JPMorgan Chase.


Previously, Tom served a Special Agent with the U.S. Secret Service where he established the San Francisco Electronic Crimes Task Force and was responsible for identifying, apprehending, and successfully extraditing leaders of a large organized crime ring in the Eastern Bloc. Tom also provided physical security for the President of the United States, the Vice President, their families, and foreign heads of state.

Tom's Articles

Art Imitating Life: Hackers Take Down Hospital Network on Grey’s Anatomy

November 17th, 2017

In last night’s dramatic cliffhanger Winter finale, a ransomware attack left the doctors and nurses at Grey Sloan Memorial scrambling after all their modern medical technology goes offline. While fictional, it probably left viewers wondering if that could happen in real-life to their own hospital. The scary answer is yes. Read Full Article