Holly O’Hora’s Posts
Partner Connections: Neustar and Moz Tackle the Chaos of the Local Data Ecosystem
We held a Q&A with Moz’s Jamie Kanter and our own David Turner to answer some questions to help business owners figure out how to keep their online business listings accurate so they don’t cause consumer frustration.
How to Use Trusted Call Solutions to Drive Better Customer Engagement
Getting customers to answer the phone is a tough challenge, even though it’s still a preferred form of communicating with a business. Optimizing your caller ID display so they can trust who is calling them is a great branding opportunity and increases operations efficiency.
FAQ’s about Stopping Illegal Robocalling and Call Spoofing
Robocalls and call spoofing have been, and continue to be, a huge problem for consumers — both for being a nuisance and increasing fraud. Neustar recently held two webinars to address what is being done to combat these illegal practices and answer many important questions.
Trust Is Key to Engage Customers in Today’s Local Marketplace
Ensuring your local online business listings are accurate and up-to-date is a sure-fire way to keep trust with your customers and drive more in-store purchases for your brand. Up to $10 billion is lost every year because of inaccurate listings. Neustar can help.
Hello?! Is Anyone There? Why Customers Might Not Be Getting Your Call
With 88% of business calls going unanswered these days, it’s getting more difficult to make a customer connection over the phone. Robocalls, fraud and spam are a big reason why. Check out our infographic to learn ways to improve your chances of getting customers to answer the call.
Verizon, Neustar Team Up to Tackle Illegal Robocalling
Verizon has announced a new SPAM alert feature for their landline subscribers that should cut down on the soaring amount of illegal robocalling. The Neustar Robocall Mitigation solution gives Verizon the ability the identify robo-callers by using near real-time analytics.