Holly O’Hora

Holly is a Product Marketing Manager at Neustar, focusing on Communications Solutions, which includes Caller Identification Services, Localeze and Directory Listings.

Holly's Articles
 
 

How to Use Trusted Call Solutions to Drive Better Customer Engagement

August 14th, 2018

Getting customers to answer the phone is a tough challenge, even though it’s still a preferred form of communicating with a business. Optimizing your caller ID display so they can trust who is calling them is a great branding opportunity and increases operations efficiency. Read Full Article

 

FAQ’s about Stopping Illegal Robocalling and Call Spoofing

May 1st, 2018

Robocalls and call spoofing have been, and continue to be, a huge problem for consumers — both for being a nuisance and increasing fraud. Neustar recently held two webinars to address what is being done to combat these illegal practices and answer many important questions. Read Full Article

 

Trust Is Key to Engage Customers in Today’s Local Marketplace

April 20th, 2018

Ensuring your local online business listings are accurate and up-to-date is a sure-fire way to keep trust with your customers and drive more in-store purchases for your brand. Up to $10 billion is lost every year because of inaccurate listings. Neustar can help. Read Full Article

 

Hello?! Is Anyone There? Why Customers Might Not Be Getting Your Call

April 17th, 2018

With 88% of business calls going unanswered these days, it’s getting more difficult to make a customer connection over the phone. Robocalls, fraud and spam are a big reason why. Check out our infographic to learn ways to improve your chances of getting customers to answer the call. Read Full Article

 

Verizon, Neustar Team Up to Tackle Illegal Robocalling

April 16th, 2018

Verizon has announced a new SPAM alert feature for their landline subscribers that should cut down on the soaring amount of illegal robocalling. The Neustar Robocall Mitigation solution gives Verizon the ability the identify robo-callers by using near real-time analytics. Read Full Article