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May 13, 2020

Neustar Authentication Technology Named Finalist for ACT-IAC 2020 Igniting Innovation Awards


Neustar Inbound Authentication to be on exhibit at sixth annual conference held August 3

May 13, 2020 – STERLING, VirginiaNeustar Inc., a global information services and technology company and leader in identity resolution, is a finalist in the American Council for Technology and Industry Advisory Council’s Sixth Annual Igniting Innovation Awards. The company’s nominated technology, Neustar Inbound Authentication, will be on exhibit at the 2020 Igniting Innovation Conference and Awards event held August 3 in Washington, D.C.

“It is a great honor to be recognized as a finalist and to be given the opportunity to share the advances of Neustar Inbound Authentication with others at the conference,” said Scott Straub, Director of Public Sector at Neustar. “ACT-IAC truly helps push the level of service and solutions that industry and technology can deliver to the government to solve critical issues. This collaborative forum is second to none, and Neustar is proud to contribute to the dialogue.” 

Neustar Inbound Authentication allows federal agencies to identify and authenticate inbound callers before an agent or interactive voice response system answers the call. Implementing the groundbreaking technology can improve the citizen experience, increase operational efficiency and support several complementary cross-agency priority goals, all without sacrificing security. Many agencies struggle to identify citizens quickly because, on average, over 60 percent of their records are out of date after only two years. The uncertainty surrounding a caller’s identity forces agencies to treat all inbound callers with excess caution and introduces risk of fraud.

Neustar Inbound Authentication works by filling in knowledge gaps and enabling call centers to make better informed decisions. The technology leverages the proprietary Neustar OneID identity platform and Neustar’s Caller Name service which powers 90 percent of caller ID in the U.S.. When an inbound number does not match a record in an agency’s customer relationship management database, Neustar OneID returns critical datapoints associated with the incoming number, including potential fraud risk. Data is cross-checked within milliseconds, allowing for nearly instant caller identification. In tandem, Neustar Inbound Authentication relies on its TRUSTID technology, which combines historical data from processing billions of calls with real-time telephone forensics to determine each calling device is unique, authentic, physical and presents little to no risk of fraud.

Neustar, along with the other finalists, will exhibit Neustar Inbound Authentication at the 2020 Igniting Innovation Conference and Awards on Monday, August 3, at the Marriott Marquis Hotel in Washington, D.C. The annual event is hosted by ACT-IAC's Institute for Innovation. Established in 2012, the ACT-IAC Institute for Innovation provides an objective and non-partisan forum for strategic thought leadership to advance government missions through the innovative application and management of information technology. The Institute focuses on high-impact projects that affect multiple government business functions and/or organizations.

About Neustar
Neustar is an information services and technology company and a leader in identity resolution providing the data and technology that enables trusted connections between companies and people at the moments that matter most. Neustar offers industry-leading solutions in Marketing, Risk, Communications, Security and Registry that responsibly connect data on people, devices and locations, continuously corroborated through billions of transactions. Neustar serves more than 8,000 clients worldwide, including 60 of the Fortune 100. Learn how your company can benefit from the power of trusted connections here: https://www.home.neustar.

Neustar Media Contact
Finn Partners for Neustar
Claire Castellanos
503-546-7894
Neustar@finnpartners.com