Apr 16, 2011
The suite of pricing tools will be one of the signature offerings of Ticketmaster's recently launched new venture LiveAnalytics, a Ticketmaster company. LiveAnalytics is focused on utilizing the company's global fan data resources to develop rich data analytics products that provide clients with holistic fan insights aimed at improving ticket sales.
"At Ticketmaster we have been relentlessly focused on improving the fan experience and giving our clients amazing tools to sell more tickets," said Nathan Hubbard, CEO of Ticketmaster. "Efficient pricing is one of the most important and untapped opportunities to unlock value for fans, clients, artists and teams. Our partnership with MarketShare adds to our unparalleled combination of data and analytical resources that inform our clients on the true value of their tickets, while giving them the flexibility to rapidly respond as that value fluctuates over time."
MarketShare, which also shows companies where and how to drive demand across all media, sales, price and distribution decision points based on predictive analytics, is comprised of some of the world's leading marketing scientists, and has developed world-class demand forecasting models used globally by companies in every business vertical, including entertainment companies such as Hollywood studios and videogame companies. MarketShare has served eight of the top ten global brands as well as more than half of the Fortune 50.
"We are excited to work with Ticketmaster and help them usher in a revolution in pricing live events," noted Jon Vein, Cofounder and CEO MarketShare. "Dynamic pricing has been a goal of the ticketing business for a long time and now, with MarketShare's powerful analytics platform and software products, we're proud to be revolutionizing the industry with Ticketmaster. Leveraging our combined resources, we will bring science to live entertainment ticket pricing for the first time by providing Ticketmaster's clients with the tools they need to make truly informed sales and marketing decisions. MarketShare's core strength is taking inefficiencies out of business environments, thereby creating substantial value to its clients, and this is a perfect application of that ability."
Mr. Hubbard continued, "By utilizing MarketShare and Ticketmaster's technology, our clients will be able to retain economic value that is normally siphoned off by the secondary market, and to sell more of their tickets that go unsold today. Meanwhile, more fans will have more opportunities to enjoy live entertainment events because tickets will be more accessible and pricing options will broaden."
Since the beginning of the year, Ticketmaster has been actively working with four professional sports teams and Live Nation's concert business to develop a range of data analytics products that take a holistic approach to ticket demand analysis. Ticketmaster plans to roll out its dynamic pricing tools for the MLB, NBA and NHL and concert tours. The company also has future plans to develop a tool for arts and theater. Additionally, Ticketmaster will offer initial pricing functionality across those segments. The tools will use a wide range of data sources, from historical ticket sales to search and video activity and social media data, allowing clients to see a snapshot of meaningful data that would be otherwise impractical to track.